How to Request Service or Maintenance on Patroleum.com

If you're experiencing issues with your equipment, site hardware, or need routine maintenance, submitting a service request is fast and easy through the Patroleum client portal.

Step 1: Log Into Your Portal

Go to www.patroleum.com and click Client Login at the top right.
Enter your login credentials to access your account.

Step 2: Submit a Ticket

Once logged in:

• Click Support in the navigation menu.
• Select New Ticket or Request Service.
• Fill out the form with your issue, location, and any photos or notes.

Tip: Be specific so our techs can diagnose and resolve faster.

Step 3: Track Your Request

After submission, you’ll receive a confirmation email. You can check the status anytime under My Tickets.

Need Urgent Help?

For emergency situations, call our 24/7 support line or mention "URGENT" in the subject line of your ticket.

We’re here to keep your system running smoothly.
Patroleum's support team is standing by — anytime, anywhere.