1. Introduction
Welcome to Patroleum, LLC. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information, including data related to 24/7 live video surveillance, face recognition, NVRs, and cameras. By using Patroleum, you acknowledge and agree to the collection and use of your information as described in this policy.
2. Information We Collect
- Personal Information: First Name, Last Name, Email Address, Encrypted Password
- Device & Usage Information: Location Data (with consent), Device Details, Application Usage Data
- Video Surveillance & Security Data: Live Video Feeds & Recordings, Facial Recognition Data, NVR & Camera Metadata
3. How We Use Your Information
- ✅ Provide and improve our 24/7 surveillance services
- ✅ Ensure account security and fraud prevention
- ✅ Alert you to suspicious activity
- ✅ Investigate security incidents and assist law enforcement
- ✅ Comply with legal and regulatory obligations
4. Data Security & Retention
We implement industry-standard encryption and authentication. Video footage is typically stored for 30-90 days, unless legally required otherwise. Users may request deletion of stored footage and personal data, subject to security and legal considerations.
5. Data Sharing & Disclosure
- 🔹 With your explicit consent
- 🔹 With authorized account users
- 🔹 To comply with legal obligations
- 🔹 To protect Patroleum’s rights, property, and users
- 🔹 To prevent fraud, security threats, or unauthorized access
6. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
7. Your Rights & Choices
- 🔹 Access & Correction: Request to view or update your personal data
- 🔹 Deletion: Request to delete your data (subject to legal exceptions)
- 🔹 Opt-Out: Control how your data is used for personalized services
8. California Privacy Rights (CCPA/CPRA)
- ✔ Right to Know: Request details about the personal data we collect, use, and share
- ✔ Right to Delete: Request deletion of your personal data, subject to legal exceptions
- ✔ Right to Opt-Out: We do not sell personal data, but you may opt out of data sharing for targeted advertising
- ✔ Right to Non-Discrimination: Exercising your privacy rights will not affect service access or pricing
For privacy requests, email us at help@patroleum.com with “California Privacy Request” in the subject line.
9. Contact Us
📍 Patroleum, LLC
📌 201 S Las Vegas Blvd, Las Vegas, NV 89101, USA
📧 help@patroleum.com